Welcome to Codex Mall (“Codex Mall”, “we”, “our”, or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you access or use our website, www.codexmall.com, and any related services (collectively, the “Platform”).

By using Codex Mall, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We collect information in the following ways:

A. Information You Provide

When you use our Platform, you may provide:

• Full name
• Email address
• Phone number
• Billing information
• Company or business information
• Developer profile information
• Support inquiries
• Reviews and ratings
• Messages exchanged through the Platform

B. Account Information

When you create an account, we collect:

• Username
• Password (encrypted)
• Account preferences
• Profile photo (optional)

C. Transaction Information

When purchasing or selling software, we collect:

• Order history
• Purchase records
• License information
• Refund requests
• Payment status

D. Automatically Collected Information

We automatically collect:

• IP address
• Browser type
• Device information
• Operating system
• Time zone
• Pages visited
• Clickstream data
• Referral URLs
• Cookies and similar technologies

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process software purchases and sales
• Deliver software licenses and downloads
• Verify transactions
• Prevent fraud and abuse
• Improve our services
• Personalize your experience
• Respond to customer support requests
• Send transactional notifications
• Send promotional communications (where permitted)
• Comply with legal obligations
• Enforce our Terms of Service

3. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you signed in
• Remember your preferences
• Analyze website traffic
• Improve performance
• Secure user sessions
• Measure marketing effectiveness

You may disable cookies through your browser settings; however, some features of the Platform may not function properly.

4. How We Share Information

We do not sell your personal information. We may share information with:

Service Providers

Including providers of:

• Payment processing
• Cloud hosting
• Email delivery
• Analytics
• Customer support
• Security monitoring

Sellers and Buyers

To facilitate purchases, we may share limited information necessary to complete transactions.

Legal Authorities

We may disclose information where required by law or to:

• Comply with legal processes
• Protect our rights
• Prevent fraud
• Investigate security incidents

Business Transfers

If Codex Mall is involved in a merger, acquisition, financing, or sale of assets, user information may be transferred as part of that transaction.

5. Software Marketplace Data

Because Codex Mall is a software marketplace:

• Developers may receive limited customer information necessary to provide support and fulfill license obligations.
• Buyers may communicate with developers through features provided on the Platform.
• Developers are responsible for protecting any customer information they receive.

6. International Data Transfers

Your information may be stored or processed in countries other than your own. Where required, we implement appropriate safeguards to protect your information during international transfers.

7. Data Security

We use industry-standard security measures including:

• SSL/TLS encryption
• Secure servers
• Access controls
• Regular security monitoring
• Password encryption
• Multi-factor authentication (where available)

However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information only as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Enforce agreements

When information is no longer required, it is securely deleted or anonymized.

9. Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your data
• Restrict processing
• Object to processing
• Withdraw consent
• Request data portability
• Lodge a complaint with a data protection authority

To exercise these rights, contact us using the information below.

10. Marketing Communications

If you subscribe to marketing communications, you may opt out at any time by:

• Clicking the unsubscribe link in our emails
• Updating your account preferences
• Contacting us directly

You will continue to receive important service-related communications.

11. Children’s Privacy

Codex Mall is not intended for individuals under the age of 13 (or the applicable minimum age in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have collected such information, we will delete it promptly.

12. Third-Party Services

Our Platform may contain links to third-party websites, software vendors, or external services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies before providing personal information.

13. Analytics

We may use analytics services to understand how users interact with our Platform. These services may collect information such as:

• Device identifiers
• Browser information
• Usage statistics
• Session duration
• Referral sources

This information helps us improve our Platform.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If significant changes are made, we will notify users by posting the updated policy on the Platform and updating the Effective Date. Continued use of the Platform after changes become effective constitutes acceptance of the revised Privacy Policy.